KTJ's Request--Boycott TGI Friday's...

[KTJ]

Here is my open letter to the corporate office, which is in Dallas.

To Whom It May Concern--

I am writing this email in response to the service my party received at your TGI Fridays restaurant in San Antonio off of Northeast Loop 410. During the night of Friday, April 15th, my friends and I came to TGI Friday's at around 11:30 p.m. The party included about 13 people and our waitress was Victoria F.

Victoria was continuously rude, snapping back orders at us while we were trying to decided what to eat. Once the food came out, she was frantically placing food in the wrong places, making us swap out our own meals. Also, only half of our party actually had their drinks refilled while the other half was forced to sip on ice cubes the rest of the meal. When I looked around to find the hostess to tell her of my complaint, she, too, was no where to be found. One of our party members got sick during our time at the restaurant, and when I told the hostess, her response was "oh." I had to go hunt down another waiter just to get some napkins for our sick friend.


Now I understand the pressures of the wait staff and how hectic the front of the house can be. I have several years of wait staff experience under my belt. However, during our visit, we were clearly the only table Victoria had as we were the last party out of the restaurant, minus the bar area. I do find it quite unsettling that this type of attitude was allowed, no matter what time of day it was or how big or small the party may have been. I only hope that next time I visit a TGI Friday's, the wait staff will be more courteous towards their guests. If not, then I think it would be safe to say that myself, as well as the rest of the members of my party, will never visit a TGI Friday's again.


Thank You,

KTJ
Austin, TX

[CHS_CG]

I hope your letter gets your point across! Good luck!

[pirate44]

nice letter, but dont forget to include the line:

"And they keep serving my pal pirate44 raw chicken. what's up with that?"

that line alone should get you a couple free desert coupons.

[Ranger Mom]

Okay....they are boycotted with me!!

(We don't have any TGI Friday's around here anyway)

[Phil C]

Now now KTJ! Everyone has a bad day once in a while.

[bccards]

they will send you a gift card between $30-$50 .. anytime I complain somewhere, that's what they do..

[pirate44]

Originally posted by Phil C
Now now KTJ! Everyone has a bad day once in a while.

tgi fridys in Corpus is notorious for pulling stuff like that. the service is horrible. they must hire the rejects from whataburger i think. ive had them boycotted for a while now

[mwynn05]

Personally, I think their menu sucks anyway

[44INAROW]

Nice letter, got the complaint stated without being nasty. Your English teacher would be proud of your grammatical skills as well The year that the Rivercenter Hotel in SA opened, my mom and dad stayed there and had several "problems" with the service and the room. My mother, being the High School English teacher (lol lol) wrote a letter to corporate and in turn, rec'd a voucher for 3 free weekends........... It never hurts to complain to the proper people in the proper way

[Rabbit'93]

I had TGI F's today and I did get a piece of raw chicken, as a matter of fact. Now, I've had bad service and I've had horrible service. I've never been a letter writer and I don't think I would ever write someone to complain. I would rather call someone and explain my situation.

Now one thing I absolutely can't stand is people that complain just to get something in return(I'm not saying that's what your doing KTJ). Just something I wanted to throw out.

[pirate44]

Originally posted by Rabbit'93
I had TGI F's today and I did get a piece of raw chicken, as a matter of fact.

YUP. im not suprised. has happened to me a few times. ya want to give them the benefit of the doubt, but after a few times it gets ridiculous

[AggieJohn]

go chilli's....btho TGI Fridays

[Gobbla2001]

Sorry you had such bad service, KTA...

But honestly, it just sounds like an isolated problem... even with the raw chicken stuff.. I can name about 5 places I've been where the service and food has been quite a bit less than perfect...

However, for the honest TGI's out there, a boycott isn't really a good thing to do...

I personally have never had a problem at a TGI Fridays... But it may not be a problem with the whole chain, but with individual locations dotted across this great landscape...

Now, if it were 60% of the TGI's doing this, I'd say 'do something', but until then, there are always some bad apples out there, this world we live in is not perfect, and was meant to be this way...

I will not Boycott TGI's (plus I do not live near one ha)...

[KTJ]

I was being facetious about the boycott. But nevertheless, I still stand by my letter. Maybe this has been happening all along and no one has written about it and I'm the first? Who knows.

I really don't expect anything to come of it, but if it does, I'll definitely let you guys know.

I didn't want to eat at that TGI Friday's anyway. I voted for Mexican food. But nooooooooooooooooooooo, my friends were tired and wanted to get adult drinks ASAP!

[Gobbla2001]

Heck yah, write the letters, bring it to their attention.....