Aaaaarrrrrggggghhhhhhhh!!!!!!!!!!!

[LH Panther Mom]

:foul: :foul: Wait times for technical support.... :crazy1: :twitch: :helpme: :dispntd:

[Snydertigersrul]

Originally posted by LH Panther Mom
:foul: :foul: Wait times for technical support.... :crazy1: :twitch: :helpme: :dispntd:



We need Ranger Mom to come to the rescue

[Old Tiger]

Originally posted by LH Panther Mom
:foul: :foul: Wait times for technical support.... :crazy1: :twitch: :helpme: :dispntd: maybe you'll get someone with a foreign accent

[Snydertigersrul]

I want my mommy (Ranger Mom)

[LH Panther Mom]

Originally posted by Tiger WR
maybe you'll get someone with a foreign accent
I'm currently speaking with Mohammed. :D

[Old Tiger]

Originally posted by LH Panther Mom
I'm currently speaking with Mohammed. :D lol...SCORE!

[Snydertigersrul]

Ranger Mom is the answer

[SintonFan]

Originally posted by LH Panther Mom
:foul: :foul: Wait times for technical support.... :crazy1: :twitch: :helpme: :dispntd:
.
Need help? I, at least, have a Texas accent.;)

[LH Panther Mom]

Originally posted by SintonFan
.
Need help? I, at least, have a Texas accent.;)
LOL! So.....is it the router or the modem? Or possibly the VPN? :nerd: :nerd:

[SintonFan]

Originally posted by LH Panther Mom
LOL! So.....is it the router or the modem? Or possibly the VPN? :nerd: :nerd:
.
lol
I forgot about that...:D

[LH Panther Mom]

My IT dept says the VPN connection is slow (ya think? :doh: ) and to contact my IP. Time Warner said "we can see you have connectivity on your modem" and to call Linksys. Linksys suggested that I contact my IP....been there, done that.....then said to connect the modem direct to the computer with the VPN connection. That will determine if it's the modem or the router. :nerd: :nerd:


Now......being the non-nerd that I am, let me run this by you and see if it makes any sense. (And yes.....I've reset the modem and the router, but not in the "sequence"...that's next.)

My wireless laptop has connectivity and internet access. The boys' wired PC has connectivity and internet access. That leads me to think that the Router is working (wireless) and the modem is working (wired).....seems to me that something is goofy with the VPN connection.

:nerd:

[Emerson1]

Might need a new network card

[LH Panther Mom]

Originally posted by Emerson1
Might need a new network card
I would suggest that to our IT folks, but I learned there's another person who is having the exact same problems.

[SintonFan]

Originally posted by LH Panther Mom
My IT dept says the VPN connection is slow (ya think? :doh: ) and to contact my IP. Time Warner said "we can see you have connectivity on your modem" and to call Linksys. Linksys suggested that I contact my IP....been there, done that.....then said to connect the modem direct to the computer with the VPN connection. That will determine if it's the modem or the router. :nerd: :nerd:


Now......being the non-nerd that I am, let me run this by you and see if it makes any sense. (And yes.....I've reset the modem and the router, but not in the "sequence"...that's next.)

My wireless laptop has connectivity and internet access. The boys' wired PC has connectivity and internet access. That leads me to think that the Router is working (wireless) and the modem is working (wired).....seems to me that something is goofy with the VPN connection.

:nerd:
.
Awww man....:(

[BILLYFRED0000]

I thought you were going to talk about the castle Aaaarrrggghhhhh. But oh well.

[LH Panther Mom]

I just spent the last 1:45 on the phone with the head of our IT dept. :(


And Billyfred......I guess I thought it was "talk like a pirate day". :D :p

[44INAROW]

What is VPN?

[LH Panther Mom]

Originally posted by 44INAROW
What is VPN?
Virtual Private Network :nerd:

[Ranger Mom]

Originally posted by LH Panther Mom
Virtual Private Network :nerd:

LOL!!

We are in the process of getting a new phone system, as ours is about 25 years old.

I got to learn what VoIP was yesterday....Voice over Internet Protocol!:D

At one point I just started laughing...the guy doing the demonstration was using so many initials, VoIP, IP/TDM/IP, ACD, ARS, etc.....I felt like I was 2 years old and my parents were spelling the words out again!!

[44INAROW]

Originally posted by LH Panther Mom
Virtual Private Network :nerd:

oh - I bet that is what the tech guy was talking about when he did the wireless thingy on Lil44's laptop =- Does it make it where someone else can't "piggyback" off our signal or something like that?

[LH Panther Mom]

Woohoo!!!!! It was the VPN server. It's been rectified, so now I can work. :)